Here are some characteristics we look for which typically indicate you will too:

• An active and curious interest in the use of technology to work smarter.
• A passion for not just customer service but customer experience and what we sometimes call the critical non essentials.
• Amazing communication skills – with evidence. Be it experience across marketing/communications, HR, customer service, sales or evidenced in your application or social media profile, show us that you nail it at every touch point.
• Sure, we’re all intelligent but, so you know, we test all kinds of intelligence as part of our recruitment process. Clever people just seem to fit better with us.
• Career stability and so a reasonable sense of what you want to do with your life. Or at least a clear idea of what your purpose is in the world of work.
• Commercial nous. We bring people into our business at varying stages of their career and not everyone has been in the workforce long enough to effectively demonstrate commercial intellect. Don’t stress too much about this one but as a heads up, if you are going to add meaningful value to our clients, you need to understand business. Or be prepared to learn.
• We are not afraid to challenge ideas, create opportunities or craft solutions from the ground up. We want to know that you get a kick out of this too.
• And, of course, people. You have to love them, want to understand them, help them, inspire them, influence them, listen to them, empathise with them.